Customer intake
Registration number.Vehicle.Issue.Service type.Preferred time and context before handoff.
Booking & service
Offer availability.Confirm appointments.Send reminders.Manage changes.
Workshop flow
Check-in.Diagnosis.Approval.Work in progress.Quality check.Ready for collection.Payment.
Parts
What is needed.Availability.Ordering status.Dependencies that can delay completion.
Customer updates
Estimates.Approvals.Status updates.Collection messages at the right moment.
Fleet / B2B
Companies.Vehicles.Contacts.Agreed pricing.Approvals.Purchase orders and billing context.
Mobility
Loan-car availability.Issue and return.Mileage.Fuel.Photos and compliance checks.
Team support
The next action stays visible.Responsibility is clear between reception, workshop and management.
Management
Workload.Bottlenecks.Approvals.Payments.Repeat service and exceptions in one view.